Cugó Gran Menorca COVID-19 Measures


  • Training for all staff on hygiene and prevention measures.
  • Taking the temperature of all staff at the beginning of each working day.
  • Staff equipped with PPE and trained in its correct use to guarantee everyone’s safety.
  • Social distancing measures.


Front Desk
  • New online check-in and check-out system.
  • Prioritization of payment by contactless credit card.
  • Social distancing measures between guests and employees.
  • Disinfection and sterilization of room keys after each use.
  • Monitoring people’s temperature in order to anticipate adequate medical attention.
  • Specific baggage management hygiene measures.


  • Thorough cleaning of the entire room with virucidal products recommended by professional suppliers.
  • Increased frequency of disinfection of surfaces with greatest contact such as switches, door handles, doors and bathroom fittings.
  • Each room will remain unoccupied for at least 24 hours before being occupied by a new guest. Our inventory has been reduced from 12 rooms to 6 rooms to guarantee all this measure.
  • Washing of clothes and textiles with special programmes to guarantee maximum hygiene.
  • Bottle of hand sanitizer and kit consisting of two facemasks.


Common areas
  • Thorough and more frequent cleaning of public areas, with special attention to bathrooms and areas of greater contact.
  • Daily ventilation of all areas.
  • Common areas equipped with numerous hand sanitizer dispensers.
  • Maximum capacity established in order to guarantee the minimum safety distance between people.
  • Air cleaning and purification system.


Restaurants and Bars
  • Hand sanitizer dispensers at all entrances to restaurants and bars.
  • Limited capacity in restaurants and bars.
  • Establishment of a minimum distance of 2 metres (6.6 ft) between tables.
  • Disinfection of tables and chairs after each use.
  • Cleaning of kitchenware and equipment with disinfectant products at the end of each service.
  • Prioritization of table service and show cooking.
  • Staff equipped with PPE.
  • E- Menus (digital versions)


Swimming Pools
  • Rearrangement of furniture to ensure a minimum distance of 2 metres (6.6 ft) between sun loungers.
  • Limited capacity in the swimming pool area.
  • Enhanced maintenance and cleaning of pool water in order to guarantee optimum quality.
  • Increased frequency of cleaning and disinfection of the pool area and its furniture.